Q: How do I install Store Commander?
A: You can find Store Commander App on Shopify App Store to then click on the Add App button.
Q: What subscription plans do you offer?
A: We have different subscription plans you can choose from, depending on the number of product updates you wish to use. More information on this page.
Q: Is it possible change plan anytime, and how?
A: Yes, you can change your plan whenever you want by clicking on the link called 'change your plan' located on the dashboard of the App.
Q: Will my subscription be automatically renewed?
A: Yes, all subscriptions are renewed automatically.
Q: Can I stop my subscription plan whenever I want?
Y: Yes, your subscription will stop when you uninstall the App.
Q: What would happen if my subscription is not renewed?
A: The App will be no longer accessible, but still present in your Shopify backoffice, allowing you to re-activate your subscription in just a few clicks.
Q: What's a product update?
A: A prodiuct update corresponds to modifications you apply to a producs within the App. All modifications applied to 1 product will be considered as 1 update.
Q: Your prices are excl. or incl. tax?
A: Prices are excl. tax and in dollars.
Q: Can we use Store Commander on multiple workstations?
A: Yes, the App is accesible from your Shopfy backoffice, onto which you log onto using a web browser, whether you're using a PC or a Mac.
Q: Is Store Commander limited in the number of users?
A: No, multiple users can access the App once they're logged onto the Shopfiy backoffice.
Q: Is the App interface available in multiple languages?
A: The App is available in English, French and Spanish.
Q: What should I do if I come across a problem with my subscription or the App?
A: If you have any question or issue with your subscription plan of the App itself, please contact our team.
Q: Do you have any documentation on Store Commander App?
A: You'll find various tutorials on our online knowledge base.
Another question? Don't hesitate to contact us
We'll get back to you as soon as possible.