To create a support ticket, start a search

FAQ - Store Commander

I own multiple stores, which plan do I need?

You can subscribe to the MultiStore or MultiStore+ plan. If one of the shop is set to multistore mode, you'll be able to share information on the various shops in a single Sc interface.

Can I change my subscription at any time?

Yes of course :) Log onto your account on www.storecommander.com to navigate to your Subscription page, and then click on the link called 'Change your plan'. Redirected to the Prices page, select the plan you want. Your license key remains the same. More detailed information on this article.

Does my Sc gets updated automatically if I upgrade my subscription plan?

Your license key remains the same, and a simple Sc update will be required from your Sc interface > Help > Update

What payment types do you accept?

We accept bank card payment.

Are prices displayed excluding or including tax?

Prices are excluding tax.

What happens if I stop my subscription?

Your subsription as well as access to your Sc interface will no longer be active at the anniversary date of your subscription. You will then be able to reactivate at any time with a click on the Subscription page of your account.

Please don't hesitate to contact us, we'll respond shortly.