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FAQ - Store Commander

Q: Do I need a license for each of my PrestaShop stores?

A: The SOLO plan is designed for one shop. There's also a plan for you to manage multiple stores: MultiStore plan to manage up to 5 stores, and MultiStore+ for up to 10 stores.

 

Q: Can I change my subscription at any time?

A: Yes of course :) Log onto your account on www.storecommander.com to navigate to your Subscription page, and then click on the link called 'Change your plan'. Redirected to the Prices page, select the plan you want. Your license key remains the same.

 

Q: What happens if I upgrade my plan?

A: Your license key remains the same. A simple Sc update will be required from your Sc interface > Help > Update

 

Q: What payment types do you accept?

A: We accept bank card payment.

 

Q: I get a "500 Internal Servor Error" when installing the module

A: Permissions on the Sc directory might be too high (777) and might need changing to 775 or 755. Please contact our support team if the permission change doesn't solve the issue.

 

For any other question, please don't hesitate to contact us! We'll respond as soon as possible.