Issue: In Firefox, the cutting, copying and pasting functions are disabled in the product description editing panes (short and full) for security reasons.
You can carry out these actions using the keyboard shortcuts (Ctrl+X / Ctrl+C / Ctrl+V).
If you want to enable the functions, please follow these steps:
1. Quit Firefox and any Firefox icons running in the task bar.
2. Find your Firefox profile directory C:Documents and Settings<Windows login>Application DataMozillaFirefoxProfiles<one folder>
3. Open the user.js file from that directory in a text editor. If there's no user.js file, create one.
4. Add the following lines:
user_pref("capability.policy.allowclipboard.sites", "https://www.yourwebsite.com https://www.yourwebsite.com");
substituting your e-store web address for yourwebsite.
5. Save the file, close it, then restart Firefox. The clipboard functions should now be available.
For other operating systems, see mozillaZine for help with finding the profile files: https://kb.mozillazine.org/Profile_folder_-_Firefox#Finding_the_profile_folder
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