To create a support ticket, start a search

Images displayed with error 404 question mark

Some or all your images are not displayed correctly on your store and a question mark is displayed instead?

This display problem is linked to the legacy image filesystem used by PrestaShop.

To resolve this:

 From PrestaShop backoffice > Preferences > Images > Move images 

 From PrestaShop backoffice > Preferences > Products > Use legacy image filesystem = NO 

 From Store Commander's interface > Tools > Settings > Images > Use old image path = 0

If the problem persists, please contact our support team using

Download our themed Guides to learn how to manage your shop at lightning speed with Store Commander.