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Images displayed with error 404 question mark

Some or all your images are not displayed correctly on your store and a question mark is displayed instead?

This display problem is linked to the legacy image filesystem used by PrestaShop.

To resolve this:

  • From PrestaShop backoffice > Preferences > Images > Move images
  • From PrestaShop backoffice > Preferences > Products > Use legacy image filesystem = NO
  • From Store Commander's interface > Tools > Settings > Images > Use old image path = 0

If the problem persists, please contact our support team using