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FixMyPrestashop - How does it work?

This article explains everything, or just about, on FixMyPrestashop module.



Once your payment has been validated, you can download the module installation file from your account > my orders.

Then, from Prestashop backoffice > Modules > Add a new module > Choose the zip file > Upload the module.

Still from Modules > Administration > FixMyPrestashop > Install

The installation process starts and finishes within seconds.


FixMyPrestashop is available as a standard Prestashop module and as a more advanced version as a Store Commander Add-on if you already use our application Store Commander.


 Prestashop Version

The standard Prestashop module version of FixMyPrestashop is accessible from the backoffice > Modules > Administration > FixMyPrestashop > Configure


 Store Commander Version - what are the additional options in this advanced version?

The more advanced version as a SC Add-on is accessible from Store Commander's interface > Tools > FixMyPrestashop.

This more advanced version provides you with filtering options allowing you to run verifications on specific controls, as opposed to the Prestashop version which runs the verification on all controls only.

This version integrated to Store Commander also allows you to run verifications on only languages active in your backoffice (and not all existing languages) simply by enabling the icon   on the toolbar. 

Last but not least, the ergonomy is definitely a plus in the SC Add-on version!


 What is the purpose of the module?

FixMyPrestashop checks the integrity of various tables in your database in order to detect any problems.

When a problem is found in a table, the cell in the 'Results' column will display 'Error' on a red background.

At the very same time, a tab opens up in the right handside panel with the elements in error.



 What controls are there?

The module checks numerous tables. Each control is detailed: its name in the column 'Control' and its definition in the column 'Description'.


 Starting the verification

To start the verification, simply hit the start icon   located on the toolbar (Store Commander version) or on the 'start scan' button (Prestashop version).

The add-on version allows you to run the checks on one or multiple controls of your choice simply by selecting them in the list.

You can also choose the tables to run the scan onto by selecting a specific type in the drop-down menu of 'Section' column, or even by using the filtering option, for instance by typing 'missing' to check only 'missing' data in the 'Controls' filter box.

Otherwise, simply click on the start icon to run the verification on all controls.

Do note that running a verification is safe as it does not modify anything in your database whatsoever. The module will provide you with the fix to apply on each error found, that you will apply manually. 


 Understanding and applying fixes

For each error found, a corresponding tab opens up in the right handside panel.

Each tab will display the elements that reported the error, and the tool(s) to fix it will be available on the toolbar.

You will know what the fix action is by hovering over the icon with your mouse. In the below example, to fix the error found is to delete the ghost products listed in the panel. You will then need to select them (using the mass-selection icon  ) and click on the available option, in this instance    to delete the products.  


Below are two other examples of what other the fixes might be:


When the fix is applied, FixMyPrestashop automatically runs the verification on the corresponding control.

Do not hesitate to contact your webmaster if you are unsure about the error(s) found and/or the fix to apply.


 What to do if the fix applied does not solve the error?

If the error remains after you've applied the fix, then please contact our support team using our contact form

FixMyPrestashop is constantly evolving. Should FixMyPrestashop not be able to fix problems detected, we will be able to add the necessary tools to fix these issues on your database. This would then be beneficial to all other FixMyPrestashop users.

Watch FixMyPrestashop in action in this video