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How to generate an export of my customer base?

With our Customer Export tool, you can export detailed customer information such as firstname, lastname, email, number of orders, etc.

The tool is available in Solo+ and MultiStore+ plans.

The tool is accessible from your Store Commander interface > Customers > CSV Export

The configuration page displays 2 sections:

  • Filter customer list: allows to choose filtering options to take into account all customers of your shop according to the selected options (newsletter registration, creation date, etc)
  • Export templates: allows you to include fields you want to include in your exported file (id customers, firstname, lastname, emails, etc).

1 - Filter list

To create a new list, click on 'Add a filter list' icon  at the top right of the page.

Double click to edit and name your new list.

Then select the options that will be used when exporting the customer data of your shop.

Once your criteria have been selected, save the configuration:

2 - Export template

To create a new template, click on the 'Add a template' button . Double click to edit and give a name to your new template.

Then, in the central column, add fields you want to include in your export file, by selecting them in the various drop down menus:

Finally, save your template at the end of the page:

3 - Generating the export file

This is on the Dashboard that you select a filter and a template that will define your export file.

On the Dashboard tab, click the  icon to create a new export.

A line is created onto which you will select your filter and your template.

Select the filter, the template and the language by double clicking the field (drop down menu):

Name your file in the corresponding cell:

In the central colum, a preview of you export is displayed. Start the export by clicking on the corresponding icon in the central column:

The exported file will then be available in the 3rd column - click the link to download it.

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