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Installation Questions & Answers

Q: Will upgrading my PrestaShop store require additional steps because I am using Store Commander?

A: There are no additional steps; Store Commander features follow the PrestaShop version automatically.


Q: Will there be any conflict when I upgrade my PrestaShop installation?

A:  Store Commander is compatible from version 1.1 to version 1.6.x. 


Q: How do I uninstall Store Commander?

A:  To uninstall Store Commander you need to delete the Store Commander folder and the Store Commander link in the Quick Access Menu of PrestaShop.


Q: What if I switch Databases? I often create a copy of my database then switch to it when I have upgraded my store.

A: You can create/restore a database backup. Store Commander works with the current database used by PrestaShop.


Q: What happens if my license expires?

A: The license never expires. Your support and updates period does. Store Commander will still run and your catalog will still be online, but without a valid support contract, you will not be entitled to take advantage of new releases nor to our dedicated support.


Q: Can I install Store Commander on a development site?

A: Yes. As it is linked to your license, please contact our support team providing your license number.


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