To create a support ticket, start a search

Customer Service - Sending an email

Whenever you send an email using Store Commander's Customer Service interface, the Prestashop email template will be used. The template can be found in Prestashop backoffice > Localisation > Translation.

Select E-mail template translations and click on the US flag:


In the email template page, click on Core e-mail to display its configuration:



Look for 'reply_msg' and modify the text as you wish:




Download our dedicated Guides to learn how to manage your shop at lightning speed with Store Commander.