These terms and conditions apply to old Store Commander versions using keys starting with "SCU", "SC200", "SC500", "SC3000", "SCUOS", "SC-PS-LITE", "SC-PS-SOLO", "SC-PS-ULTD", acquired before 2019, January 7th.
Click here to view terms and conditions applicable to subscriptions as of 2019, January 7th.
The purpose of this document is to lay down the general conditions for the sale and use of the Store Commander software and its associated services sold by the company Mise En prod Sarl, 56 rue du Gué Sourdeau, 86360 Futuroscope France. By placing an order for the software and / or by choosing an associated product or service, the subscriber acknowledges having read, understood and expressly accepted these terms and conditions in their entirety.
Store Commander is an internet- based software that allows the management of online shops. This software is available in a limited free version and a demonstration on a virtual shop can be made before purchase. Mise en Prod Sarl advises any person or company wishing to acquire the Store Commander software to install and use the free downloadable version at no cost on the website https://www.storecommander.com and / or to test the software on the virtual shop through the demonstration on our servers. These tests will enable him to verify the compatibility of the software with his computer hardware.
The use of the software, including the free version, is subject to compliance with the license agreement attached to it.
The functionalities of the software are updated regularly by Mise En Prod Sarl. The acquisition of the software includes a period of technical support and updating, this duration being determined when the software is ordered. For more information about the different technical support options, the user is invited to view the offers on the website https://www.storecommander.com.
The STORE COMMANDER Software solution is exclusively reserved for e-commerce companies for the purposes of their main business. As a consequence, the relationship of MISE EN PROD with its customers in relation to the availability of the STORE COMMANDER solution, including in the free version, can not in any way fall within the scope of consumer law and, in particular, is not subject to the provisions of articles L121-16 et seq. of the Consumer Code relating to contracts concluded remotely and off-premises.
To gain access to all the Store Commander Software features and services, the customer must verify that all the recommended technical conditions are validated on his website.
By "customer" we mean all merchants under Prestashop. Special conditions apply to service providers, in particular concerning the use of the multi-shop license.
Mise En Prod reserves the right to immediately cancel any order from a customer who has an offensive, defamatory, xenophobic, racist, anti-Semitic, pornographic, revisionist, homophobic or sexist, online shop containing incitement to hatred, violence or in general any subject contrary to the law and humanist values.
Beyond the technical support expiry date, the continuity of the technical support and update service will require a renewal of support & updates. The software will continue to function normally after the expiry of the support provided that the user continues to use the original version of Prestashop installed upon initial purchase of the Store Commander license. No support request may be processed and the software can no longer be updated. However, self-service support remains completely free for the lifetime and use of the Store Commander license.
The renewal of the support and updates is effective after receipt of payment by Mise En Prod Sarl and extends the initial duration of the technical support. A renewal must be ordered and paid for before the expiry of the previously acquired support option. An extension of the support after the expiry of support may not be requested, the customer being required to acquire a new technical support option.
Each type of license is offered with different support options. Technical support begins upon receipt of payment. The payment is made in cash at the time of the order, by credit card or by bank transfer. The customer will not be able to ask for reimbursement, even partial, of his payment, even he it does not use the software for the full term of the license ordered.
When ordering the Store Commander software, a software license number is provided by email to the customer and a link to the order summary on his customer account. The customer must enter license number in the free version installed on his site to activate the version of the Store Commander software ordered. The customer may access all of his licenses in his customer account at storecommander.com on the My Licenses page.
Mise En Prod reserves the right to immediately cancel any order from a customer who has an offensive, defamatory, xenophobic, racist, anti-Semitic, pornographic, revisionist, homophobic or sexist, online shop containing incitement to hatred, violence or in general any subject contrary to the law and humanist values.
Reservation of title: We reserve ownership of the goods and products until complete payment of the price by the buyer. Our claim concerns both the goods and their prices if they have already been resold (Law 80-335 of 12 May 1980). Lump sum recovery payment: €40. Penalties in case of delay: 3 times the official interest rate in force.
Any technical support option acquired will enter into force upon receipt of payment by Mise En Prod Sarl, provided that Mise En Prod Sarl confirms this by activating the service, and will extend from this date for the duration chosen by the customer when ordering.
Failure to use the software or technical support will not result in extending the duration of the software or giving a right to a refund.
Mise en Prod Sarl reserves the right to modify the services and / or terms of these general conditions, in particular according to the development of techniques and / or legislation.
All modifications made will be presented on the online site Mise En Prod Sarl. It will then be up to the subscriber to inform himself thereof by consulting this site and without it being necessary for Mise En Prod Sarl to inform him otherwise.
By express agreement between the parties, this agreement is governed by and subject to French law. It is originally written in French. In the event that it is translated into one or more foreign languages, only the French text shall prevail in the event of a dispute.
It is expressly agreed between the parties that any dispute relating to the conclusion, execution and interpretation of this contract, not resolved amicably between the parties, will be submitted to the exclusive jurisdiction of the Commercial Court of Poitiers, whose competence is expressly recognised.
You have acquired a software designed and developed by Mise En Prod Sarl (hereinafter referred to as the Software) and we thank you. This acquisition does not make you the owner of the Software but the beneficiary of the rights for its use, the terms of which are detailed below. By accepting and validating this agreement, you agree to comply with the terms of this License without reservation. If you do not accept the terms of the contract, in connection with the purchase of a product downloaded, purchased online or free, you must refuse the installation of the product. Most of the software published by Mise en Prod Sarl has free evaluation versions (online demonstration, examples made using the tool or free limited versions) and may be freely downloaded on the website https://www.storecommander.com, allowing the user to validate the compatibility of the software with its needs and its computer system. In connection with a sale of a product for download, if the Software has, as explained above, an evaluation, and the license agreement has been validated, the software will be considered as definitively acquired, no Reimbursement can be made and the conditions of the license agreement must be respected.
The Licensee's rights to the Software are specified in this License, excluding those not expressly granted herein.
Except as otherwise expressly stated by Mise En Prod Sarl, the License to use the software is granted to you for a single website and a single domain name. Special conditions apply to service providers in particular in the use of the multi-shop license. They undertake to order on behalf of their customer and to provide to Mise En Prod the URLs belonging to this customer. Under no circumstances may a service provider or partner of Mise En Prod use a multi-store license for the purpose of managing several shops owned by different customers. Any fraudulent and unlawful use of this license agreement will result in the immediate cancellation of the license key involved without any form of compensation.
The physical transfer of the Customer’s Internet Server Software to a local version on the customer's computer is allowed on a single machine. This transfer shall serve as a backup copy and shall be carried out in accordance with the provisions of Article 3 below. Mise en Prod Sarl has the right to automatically terminate this License without notice and without compensation if the payment of the License is refused or cancelled by the Licensee or a bank. The User is not authorised to copy the Software documentation, which is protected by intellectual property rights.
Any use not provided for in the preceding paragraph is prohibited and in particular, without limitation, you may not without the written authorisation of Mise En Prod Sarl:
IT IS ESPECIALLY PROVIDED THAT IT IS PROHIBITED TO MAKE ANY PORTION OF THE SOFTWARE AVAILABLE TO THE PUBLIC THROUGH THE INTERNET OR ANY OTHER COMPUTER COMMUNICATION SYSTEMS WITHOUT THE PRIOR WRITTEN AUTHORISATION OF MISE EN PROD SARL.
The Software may contain registration and licensing technology. This technology is generally deployed when the Software is opened or during use. It allows the management of remote accessible services attached to the license number. The end user acknowledges that this technology uses a secure communication link between it and Mise en Prod Sarl via the Internet or a technology that may become available in the future, and that information collected on the computer (s) of the end user on which the Software is installed, for the purpose of identifying the Software, may be transmitted to Mise En Prod Sarl.
Mise en Prod Sarl is authorised for purposes of control and statistics to analyse the information transmitted by this technology on the server of registration and administration of the licenses. In case of suspicion of fraud of the license number, Mise En Prod Sarl will be able to automatically terminate this License without notice and without compensating the Licensee. A more thorough analysis of the connection logs of the Software with the information system, in particular the relinquishment of the Licensee's IP numbers, may be carried out and possibly entrusted to the competent authorities for investigation.
In the case of an online purchase, in addition to installing the software on your website, you are authorised to have a backup copy on your computer. This copy must be unique. Keep it in a safe place. This copy may be used on a local copy of your website for testing purposes.
Please note that your liability may be incurred in case of unlawful use by a third party.
This License also applies to the backup copy.
Mise en Prod Sarl holds all rights of publication and reproduction to the Software and its documentation and any copy authorised under this License in accordance with copyright legislation.
You will therefore take all necessary measures to protect these rights and in particular will respect and enforce all mentions and warnings relating to these rights which are mentioned on the elements of the software or its backup copy.
This License is granted for the duration of the use of the Software unless you fail to comply with the terms and conditions of this License, which will give Mise En Prod Sarl the right to automatically terminate this License without notice and without prejudice to other remedies it may enjoy. In particular, the license may be terminated by Mise En Prod Sarl without prior notice in the event of non-payment of the price within the agreed deadlines or of its rejection or cancellation by the financial institution concerned. Upon termination of the License, you agree to discontinue use of the License.
Mise En Prod reserves the right to immediately cancel any order from a customer who has an offensive, defamatory, xenophobic, racist, anti-Semitic, pornographic, revisionist, homophobic or sexist, online shop containing incitement to hatred, violence or in general any subject contrary to the law and humanist values.
Mise en Prod Sarl does not guarantee in any way that the Software ensures any functionality whatsoever or meets the user's specifications, whether written or not prior to the acquisition. Mise En Prod Sarl may not be held liable for any damage, incompatibilities or problems caused by the Licensed Software that may arise from its use. This includes, but is not limited to, the computer hardware, software, operating system or any other computer accessory.
NOTWITHSTANDING THE FOREGOING, IN NO EVENT SHALL MISE EN PROD BE LIABLE FOR ANY DAMAGES, DIRECT OR INDIRECT, CAUSED TO YOU OR ANY THIRD PARTY, INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, EXPENSES , LOSS OF SOFTWARE, DAMAGE TO OR LOSSES OF MATERIALS SUPPORTED BY YOU EVEN OR BY ANY THIRD PARTY, INCLUDING THE COSTS OF RECOVERY, REPRODUCTION OR REPAIR OF SUCH LOSSES OR DAMAGE.
You will indemnify Mise En Prod Sarl for any damages resulting from the misrepresentation of Mise en Prod Sarl and which originated in a breach of this License or in the use of the Software.
By accessing the Internet address https : //www.storecommander.com , the user may find additional information and assistance in the use of the Software in written form and will be informed of his developments and new versions. This License does not give rise to any assistance obligation on the part of Mise en Prod Sarl concerning use of the Software.
This License is granted for the country in which it was invoiced. It is subject to French law. Any dispute relating to the interpretation of this license shall be submitted to the competent court.
According to the provisions of the Data Protection Act of 6 January 1978 (as amended by the law of 6 August 2004 on the protection of individuals with regard to the processing of personal data), you have a right of access, rectification or opposition to the personal data collected about you in connection with the registration or use of this Software. These rights can be exercised by contacting us at the following address:
Mise En Prod Sarl
56 rue du Gué Sourdeau
86360 Futuroscope France
By subscribing to the Store Commander license agreement and using the Store Commander software, you authorise us to use the data on your store for statistical purposes and, once it has been made anonymous, to transfer or assign the corresponding statistical results to any person. If you do not want to allow Mise en Prod to use the data on your store for statistical purposes, you must notify us by registered mail sent to Mise En Prod.