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Customer Service - Email templates


Whenever you send an email using Store Commander's Customer Service interface, the Prestashop email template will be used. The template can be found in Prestashop backoffice > Localisation > Translation.

Select E-mail template translations and click on the US flag:


In the email template page, click on Core e-mail to display its configuration:

 


Look for 'reply_msg' and modify the text as you wish: