At Store Commander, we insist on our customers being happy and satisfied with their purchase. 


(*) IMPORTANT NOTE: our company sells open source and non open source virtual products. The 30 days satisfaction guarantee ONLY applies for non open source products i.e. the 300+ features application Store Commander exclusively as per the laws on the sale of virtual products and our General Conditions of Sales. Given the nature of our business, no refund can ever be granted for upgrades nor additional support and updates periods. 


Store Commander does not save you time in your daily Prestashop store management? You may obtain a full refund. This extended guarantee allows you to cancel your order withn 30 days from the date of your purchase. In order to claim your refund, please follow the following steps detailed below.


How to proceed?

Please contact our Customers Service including:


  1. Your order or invoice number
  2.  "SC Refund" in your message title
  3. The reason why you would like a refund
  4. 4. If you paid by bank transfer, full bank details of the account used to pay for your order is necessary in order to transfer the funds back. Bank accounts which are different from that used to pay for your order will be disregarded. 



Store Commander's Customers Service will then contact you within 72 hours in order to process your request. 


  • If you paid by credit card/Paypal, the credit card used to place your order or your Paypal account shall then be credited. 


  • If you paid by bank transfer, you will receive a refund on the bank account provided to us and used to place your initial order.


Your Store Commander license will then be deleted by our services and Store Commander will no longer be accessible.